Future-forward healthcare powered by digital solutions

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We see an easier way

Navigating the complexities of the healthcare ecosystem can be challenging. That’s why we’ve developed our digital patient journey solutions—to create stronger connections between Innomar, manufacturers, healthcare providers, payors, patients, and caregivers. With an innovative and proven suite of tools, we simplify processes, ensure accurate and timely information sharing, and seamlessly unite the circle of care. Our ultimate goal is to help patients gain faster access to the therapies that they need to live their healthiest lives.

Why choose Innomar digital health solutions?

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For patients and caregivers

Feel supported through your entire therapy journey

Innomar helps patients manage their health with personalized and accessible communication tools that align with patient preferences: telephone, SMS, email, and video chat capabilities. The goal is to reduce barriers, help ensure timely access to medications, and provide ongoing support throughout the patient journey.
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For healthcare providers

Save time and enhance patient care

Streamlined processes help save time by reducing manual data entry with integrated electronic medical record (EMR) enrollment and real-time patient status updates, while supporting care through seamless communication with patient support program (PSP) teams – giving providers more time for patient care.
Diverse Women On Analytics Team Analyzing Financial Data At Office.

For manufacturers

Enhance patient support to improve outcomes

Innomar’s integrated model and digital tools help manufacturers improve therapy access and patient support, while optimizing processes and communication touchpoints. By capturing and reporting actionable data, we provide insights to enhance program performance and address barriers to care effectively.

Empower patients to stay connected and engaged throughout their healthcare journey.

  • Personalized communication: Patients can interact through their preferred channels—whether by phone, text, email, or video chat—ensuring they feel supported every step of the way.
  • Seamless integration: Communication tools are integrated into the CRM to help ensure accurate data capture, enabling healthcare providers to deliver timely and effective support.
  • Actionable insights: Monitor engagement metrics like open rates and click-throughs to optimize communication strategies.
  • Tailored experiences: Custom branding so every interaction feels personalized and aligned with the therapy or product.

 

Make the intake process faster, easier, and more accessible for patients and caregivers.

  • Flexible options: Patients and caregivers can complete intake and consent forms through their preferred channels—online, by phone, or in-person at their HCP’s office.
  • Personalized experiences: Custom-branded workflows create a seamless and familiar experience tailored to the therapy or program.
  • Accurate and effective: Integrated CRM tools for data accuracy, enabling faster approvals and better program outcomes.

Simplify communication for healthcare providers to promote optimal HCP experiences and faster access to therapy.

  • Effortless workflow integration: Providers can enroll patients through their preferred channel (eFax, EMRs or web platforms) that connect into Innomar’s CRM, reducing manual data entry and saving time.
  • Real-time visibility: Access patient status updates instantly by email, EMR or web, streamlining prescription renewals and improving oversight.
  • Accurate and reliable data: Integrated CRM tools ensure enrollment and patient data is precise, enhancing program effectiveness and reducing administrative burdens.
  • Manufacturer-agnostic flexibility: Digital tools support all therapies, ensuring seamless enrollment regardless of the product.

Strengthen collaboration between manufacturers and PSPs with a real-time communication tool that enables a variety of escalation requests and inquiries.

  • Streamlined collaboration: Bi-directional communication tools to enable manufacturers to stay connected with PSPs, driving efficiency and outcomes.
  • Faster decision-making: Alerts and notifications ensure manufacturers can act quickly on critical updates, improving program responsiveness.
  • Transparency and accountability: Comprehensive audit trails provide visibility into transactions, ensuring compliance and trust.

Transform healthcare workflows with our fully validated CRM platform, designed to connect the healthcare ecosystem and deliver measurable benefits.

  • Save time and reduce stress: Automated and streamlined workflows minimize administrative burdens, allowing healthcare providers and support teams to focus on delivering care.
  • Make faster, smarter decisions: Accurate and timely data capture allows providers, manufacturers, and PSPs to have the insights needed to act quickly and confidently.
  • Seamless connectivity: Smart integrations connect patient support programs (PSPs) and healthcare systems effortlessly, creating a unified experience for patients and providers.

Integrated technology and insights: Connects technology and data solutions to uncover meaningful insights across the product lifecycle and patient journey.

  • Flagship CRM: A fully auditable and secure platform designed to improve workflow efficiencies.
  • Business intelligence expertise: Access to industry-leading BI experts for actionable insights.
  • Data quality and analytics: Infrastructure supporting robust data quality measures and comprehensive analytics reporting.

Ensure patients receive timely financial assistance while reducing administrative complexity for providers.

  • Streamlined reimbursement: Electronic payment solutions simplify financial assistance, helping patients access therapy without delays.
  • Integrated copay processing: Direct integration with patient services eliminates manual steps for faster and more efficient reimbursement.
  • Actionable analytics: Leverage advanced data insights to optimize financial programs and uncover opportunities for improvement.

Digitally integrated logistics systems that support compliant, scalable commercialization.  

  • Streamlined workflows: Centralizes sampling, marketing, and fulfillment into one unified system
  • Compliance-driven operations: Built for Canadian regulatory requirements
  • CRM-agnostic integration: Works seamlessly with your existing CRM
  • Value-added logistics solution: A technology driven platform to support your Innomar 3PL Program

Solutions that drive results

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Automating patient engagement to improve adherence

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Digitized solutions to increase visibility and facilitate streamlined communication between PSPs and manufacturers

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Transforming Patient Support Program (PSP) enrolment to enhance user experiences and optimize workflows

Cameron Stewart Lifescience Payment Solutions

Cameron Stewart LifeScience (CSL) is a leading provider of patient access, financial assistance, and adherence solutions for biopharma companies across Canada. CSL combines insight-driven technology, operational flexibility, and a partnership-focused approach to help brands improve access and engagement throughout the product lifecycle.

Mental health support integration

Address the emotional challenges of managing rare diseases with accessible mental health support.

Patient-centered care: Rare diseases bring uncertainty, isolation, and stress. Our digital mental health program helps patients build coping strategies and feel supported throughout their journey.

Evidence-informed solutions: Designed in partnership with mental health experts, this program delivers practical tools to reduce distress and improve emotional well-being.

Commitment to holistic care: By addressing both clinical and emotional needs, we ensure patients receive comprehensive support that improves their overall quality of life.

Connected adherence technology integration

Help patients stay on track with complex therapies through innovative adherence tools.

Real-time monitoring: Connected home-based storage ensures patients follow prescribed therapies, improving outcomes and reducing risks.

Proactive support: Early identification of adherence challenges allows providers to intervene quickly, ensuring patients stay on track. Enhanced visibility: Manufacturers gain deeper insights into patient behavior, enabling data-driven decisions to optimize effectiveness.

Seamless experience: Integrated adherence technology ensures patients receive support without disruptions, strengthening accountability and safety.

Streamlined sample access and clinical evaluation enablement

Support physicians in confidently initiating therapy with secure and efficient sample access.

Timely therapy evaluation: Physicians can easily request and receive clinical evaluation samples, ensuring patients gain access to therapy without delays.

Informed prescribing decisions: Quick access to samples enables healthcare providers to make better-informed decisions for their patients.

Improved efficiency: Integrated with our distribution center, this solution helps reduce administrative steps and provides real-time visibility into sample utilization.


Innovative partners

At Innomar, we are redefining patient support services and advancing digital health solutions through strategic, innovative partnerships. Driven by our clients' needs, we leverage technology to optimize operations, achieve strategic goals, and enhance user experiences.

Join us in shaping the future of healthcare.

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